Get the most from your benefit.

Check your balance, shop online, find stores near you, and find out what you can buy. To use this app, your health plan must include a FirstLine Benefits program: FirstLine Essentials, Essentials+, Select, or Select+.

FirstLine Benefits app home screen

Login Support

You will be prompted to create an account after you open the app. During this process you will be asked to provide an email address, health insurance member ID number, last name, date of birth, and phone number. You will also create a username and password at this time. Make sure you keep this information in a secure location.

It’s possible your health insurance plan doesn’t include a FirstLine Benefits program. If you believe this is a mistake, reach out to our customer support team at: shopfirstlinebenefits@optum.com or contact your insurance company using the number on the back of your member ID.

It’s possible your health plan no longer includes a FirstLine Benefits program. If you believe this is a mistake, reach out to our customer support team at: shopfirstlinebenefits@optum.com or contact your insurance company using the number on the back of your member ID.

It’s possible your health plan no longer includes a FirstLine Benefits program. If you believe this is a mistake, reach out to our customer support team at: shopfirstlinebenefits@optum.com or contact your insurance company using the number on the back of your member ID.